Shipping policy
DELIVERY INFORMATION
Please note, we do not send to PO Boxes or Parcel Lockers.
We send all orders via Couriers Please, Aus Post, TNT or Fastway.
Australian Standard Shipping $13. National delivery within 2-10 business days in National Metropolitan areas. Regional areas can take longer. During Covid 19, some items may take longer than specified above, please allow and additional 5 business days.
We endeavour to send your order as soon as possible, and most of the time this is the same day or the next business day subject to peak trading periods such as sales and re-launches.
Please note, our daily order cut off is 10am.
ORDER TRACKING
You will receive a tracking number for your order upon dispatch.
Please advise us if you require assistance in tracking your order.
DAMAGED/LOST PACKAGES
Damage or loss in transit is rare however if it does happen we will happily take responsibility for it and investigate.
Please contact us on orders@feminaebeverageco.com.au to organize the return of damaged goods or to report that a parcel has not arrived within the above time frames.